Helpful FAQs

Check out some of our frequently asked questions, or contact us if you have a specific issue.

Rest assured that tours booked directly with us are fully refundable if there is a cancellation due to the weather. We will do our best to work with you to reschedule your flight to suit your travel plans.

Please do not hesitate to contact us to discuss. We are more than happy to assist you to reschedule for another time.

Please advise us of your requirements in advance and we will notify meals and refreshments providers. If we receive adequate notice, most requirements can be met.

Is your question not answered here? Please contact us, we’re always happy to help and to provide honest advice.